“When did they first show you they understood what someone else was feeling?”

Why this question

A moment of real empathy. When you realised they were seeing the world through someone else's eyes.

Capturing it in voice

• ·Record it on an ordinary day — the background noise of your kitchen is part of the keepsake.
• ·If they're old enough, hand them the phone and let them answer it themselves. Their phrasing is the treasure; don't tidy it.
• ·Don't script it. The ums, the tangents, the half-finished sentences — that's what their voice actually sounds like right now.

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