“What's a conversation you've had with them that you keep returning to?”

Why this question

One that revealed something. One that connected you. One you'd like to have again.

Capturing it in voice

• ·Record it on an ordinary day — the background noise of your kitchen is part of the keepsake.
• ·If they're old enough, hand them the phone and let them answer it themselves. Their phrasing is the treasure; don't tidy it.
• ·Don't script it. The ums, the tangents, the half-finished sentences — that's what their voice actually sounds like right now.

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